Upcoming Changes

Dear Valued Patient,

I am writing to inform you of an important change to my practice. Effective October 1, 2026, I will be transitioning to a 100% telemedicine (virtual) practice. This change will allow me to continue providing the same high-quality psychiatric care you have come to expect while offering greater flexibility, accessibility, and convenience.

Beginning October 1, all appointments will be conducted through a secure, HIPAA-compliant telemedicine platform.  This will either be via a link sent to you several minutes before from my new platform Psynk, or you can still use the link on the previous page at Doxy.me.  There is no software to download or account to create. You will be seen at your scheduled appointment time just as you would during an in-office visit.

Please be assured that this transition will not affect the quality or continuity of your care. Our office will continue to be available by phone for patient support.  See the website for new numbers.

Medication management will continue through telemedicine, including prescriptions for controlled substances when medically appropriate and permitted under current federal and Oregon state regulations. Prescriptions will continue to be sent electronically to your preferred pharmacy, and every effort will be made to ensure there is no interruption in your treatment.

To streamline our billing process and reduce the need for paper statements, we will also be implementing an updated payment policy effective October 1, 2026.

A valid credit or debit card will be required to remain securely on file for all patients.

• Copayments will be automatically processed to the card on file within two (2) business days following your appointment.
• Coinsurance and deductible balances of $50.00 or less will be automatically charged to the card on file after your insurance has processed your claim and your patient responsibility has been determined.
• For balances greater than $50.00, you will be notified of the amount due before payment is processed.

This policy helps us reduce administrative costs, improve efficiency, and spend more time focused on patient care while minimizing delays in billing.

Many patients find virtual psychiatric care to be convenient, private, and effective. However, I understand that telemedicine may not be the right fit for everyone. If you prefer to continue your psychiatric care with an in-person provider, I fully support that decision.

While I cannot guarantee availability or acceptance into another practice, the following local providers may be options to consider:

• Canyon Behavioral Health
• Best Mind Behavioral Health
• George MeCouch, MD (Sisters)
• Joseph Barrett, MD

Should you choose to establish care elsewhere, we will gladly provide a copy of your medical records to your new provider upon receipt of the appropriate authorization to help ensure a smooth transition of your care.

Thank you for the trust you have placed in me and for allowing me to be a part of your healthcare journey. I remain committed to providing compassionate, personalized, and accessible psychiatric care through this new telemedicine model.

If you have any questions about these changes or need assistance with Psynk enrollment or preparing for your virtual appointments, please do not hesitate to contact our office. We are here to help make this transition as smooth as possible.

I look forward to continuing to care for you.

Warm regards,

Anthony Monteverdi, MD